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FAQ
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How do I choose the right lash style for me?We offer four stunning lash styles: Natural Wispy: Subtle and light for an everyday look. Full & Fluffy: Bold and voluminous for a more dramatic effect. Feel free to browse our product descriptions and images for a better idea of which style suits your eye shape and desired look.
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Do you offer international shipping?Yes! We ship worldwide. Shipping costs and delivery times may vary depending on your location. For more information, check out our Shipping Policy.
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How do I apply my lashes?Step 1: Prepare Your Lashes and Tools Gather your essentials: YVL strip lashes Lash adhesive (latex-free) Tweezers Mascara Mirror Step 2: Measure and Trim the Lashes Hold the lash strip against your natural lash line. Trim the outer edge if the lash is too long for your eye. Step 3: Apply Mascara (Optional) Apply a coat of mascara to your natural lashes to help blend them with the false lashes. Step 4: Apply Lash Adhesive Apply a thin layer of lash glue to the band of the strip. Wait 20-30 seconds for the glue to become tacky. Step 5: Position the Lash Using tweezers, pick up the lash by the center of the band. Place the lash on your natural lash line, starting from the center. Press down gently from the middle to the outer and inner corners. Step 6: Secure the Corners Press the inner and outer corners of the lash to ensure it sticks properly. Step 7: Final Touch For a more blended look, apply a light coat of mascara to your lashes and the strip lashes to fuse them together.
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How do I care for my lashes?To keep your lashes looking great, gently remove any adhesive after each use, store them in the original packaging, and avoid contact with water or excessive moisture. With proper care, our lashes can be reused multiple times.
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Can I return or exchange a product?Due to the nature of our products, we do not accept returns or exchanges unless the product is faulty or damaged upon arrival. Please refer to our Customer Care Policy for more details.
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Do you offer discounts or promotions?Yes! Be sure to subscribe to our newsletter for exclusive offers, promotions, and early access to new products.
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How can I contact customer service?If you have any questions or need assistance, our customer support team is here to help. Reach out to us via email at info@yvlcosmetics.com, and we’ll respond as soon as possible.
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